RCS for Automotive
Turn the messaging inbox into a service and sales channel: recall and service reminders, inspection videos with one-tap repair approval, vehicle-status and pickup alerts, and new-model showcases, branded and reaching owners without an app.
- Inspection videos
- One-tap approvals
- Recall reminders
- SMS fallback
Brake service recommended
Front pads at 15% · 8-second inspection videoApex Auto
Show the repair, get the approval, in one thread.
Service approvals, recalls, and follow-ups stall over phone tag and unread SMS. RCS lets an owner see the issue on video and approve in one tap, and that is what turns a callback into revenue.
What dealers send over RCS.
Service approvals with video
Send a short inspection video of the actual issue with an Approve repair button and price, so owners approve work they can see, not phone tag.
Recall and service reminders
Branded recall notices and service reminders with one-tap schedule, so owners act instead of ignoring another unread text.
Vehicle status and pickup
Vehicle-status updates, pickup alerts, and tap-to-pay, plus new-model showcases, all in the inbox without an app install.
From phone tag to an approval in minutes.
A car is mid-service and the technician finds worn brake pads, but the customer will not approve a repair they cannot see, and waiting on a callback delays the whole bay. A verified RCS message arrives with an 8-second inspection video of the actual brakes, the finding “pads at 15%,” and an Approve repair button with the price. The owner watches the clip, sees the wear, and taps Approve right in the thread, so the work is booked with a done-by-4 PM promise, a repair-order number, and tap-to-pay chips.
- Engagement: Roughly 3x engagement versus SMS on automotive-focused RCS vendor data.
- Conversion: About 30% higher conversion versus SMS on the same data.
- Why it fits: Approvals, recalls, and follow-ups stall on unread SMS, exactly what video and one-tap fix.
Related guides.
See a branded service approval built live.
Book a demo and the AI drafts a verified RCS service message for your dealership, on a real phone, while you describe it. Or start free with a sender ID test.