The AI builds, brands, and runs your RCS messaging.

Yes. Describe what you want in plain English inside the SimplyRCS bot builder, for example a product-launch bot with a carousel of bestsellers and an email capture, and the Assistant assembles the steps on the canvas: rich cards, carousels, tap menus, questions that save answers, and human handoffs. Every change is reviewable and undoable, so you stay the editor while the AI does the typing.

It reads the bot you already built. One click and the AI drafts a knowledge base from what your bot offers, including products, policies, prices, and FAQs, and you then keep, edit, or reject each line. There is no blank prompt box and no prompt engineering, because the scoping work is done for you and you curate the result.

No, and the protection is structural rather than a promise. The agent can only answer from knowledge you approved and can only trigger steps you authored in the bot, so it cannot invent a discount, a policy, or a button that does not exist. Anything outside that boundary is captured and handed to a human instead of guessed at.

An AI agent for RCS messaging is an assistant that answers customers inside a branded RCS thread and can act, not just chat. On SimplyRCS the agent answers from your approved knowledge, drives the flows you built such as carousels, captures, scheduling, and payments, and escalates to your team inbox when a person is needed.

No. There is no prompt to write and no model to train. You describe the experience in plain English, approve the knowledge the AI proposes from your bot, and test the agent in a sandbox before it goes live.

Yes. Chat with your agent in a sandbox first and ask it the hard questions. It answers from your approved knowledge or hands off gracefully, so you can see exactly how it behaves before anything is published.

Compliance sits above the AI rather than inside it. STOP, HELP, and consent handling run before the AI ever sees a message, so honouring an opt-out is never a model judgment call.

Yes. Any conversation can be taken over live from the shared team inbox, with the full thread and context attached, and handed back to the agent when you are done. Uncertainty routes to your team automatically, so the customer never hits a wall.

AI is metered as credits and priced near cost. Starter is $20 per month for roughly 400 AI conversations and Pro is $90 per month for roughly 1,500, because the AI is there to drive your messaging rather than to be the bill.

Beyond building bots, the same AI generates on-brand RCS card art in the builder, drafts your brand profile and first experiences during onboarding, answers analytics questions in plain English through a campaign copilot, and powers a support agent for your own account and usage.