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RCS BY INDUSTRY

Verified, branded messaging built for your industry.

Rich cards, carousels and one-tap actions from your verified brand, with SMS/MMS fallback. Pick your industry and watch it play out.

✓Verified sender✓SMS/MMS fallback✓Every major US carrier✓SOC 2-aligned controls
See it in action

Watch your industry's message play out.

Pick a vertical and watch a verified RCS experience run the way your customer would get it.

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Use Cases

What your industry actually sends.

The flows that work in each vertical, mapped to the moments that move your numbers.

Banking & Financial Services

SimplyRCS sends from a verified sender with your name, logo, and brand checkmark, so fraud alerts, OTP codes, and balance notifications are unmistakably you, and one-tap chips let customers freeze a card, dispute a charge, or pay a bill without leaving the thread.

+130%
engagement vs SMS (BankBazaar); a UK debt-resolution service saw +30% payment rates with interactive RCS
See the banking playbook →

Retail & E-commerce

SimplyRCS turns campaigns into shoppable experiences, product carousels, buy buttons, branded receipts, and order/shipping updates with live tracking, all inside the native messaging app, so customers browse, size, and purchase without ever leaving the conversation.

+115%
revenue after moving loyalty from SMS to RCS (Club Comex); Nespresso: 2.3x completion rate vs rich SMS, +11% conversion; Clarins: 79% read rate, 22% CTR (Sinch)
See the retail playbook →

Healthcare

SimplyRCS sends consent-based appointment reminders with one-tap confirm or reschedule, paperless intake, and prescription and billing prompts, branded as your practice, so patients act immediately instead of letting a reminder slide.

Several times higher
RCS appointment reminders convert several times higher than SMS and substantially cut no-shows (illustrative, industry-reported)
See the healthcare playbook →

Hospitality & Travel

SimplyRCS delivers booking confirmations, boarding passes, real-time flight and gate updates, mobile check-in and keys, and tap-to-redeem loyalty rewards right in the inbox, proactive, branded, and interactive without an app download.

4x
click-through over email and +2.7% conversions on an interactive RCS travel campaign (EaseMyTrip)
See the travel playbook →

Automotive

SimplyRCS lets dealerships and automakers send branded service and recall reminders, inspection videos, vehicle-status and pickup alerts, and new-model showcases with one-tap approve, call, or schedule, reaching owners in the inbox without competing for an app install.

~3x
engagement and ~30% higher conversion vs SMS (Vibes, stated without a cited source)
See the automotive playbook →

Logistics & Delivery

SimplyRCS turns delivery updates into a live experience, real-time map tracking, delivery windows, one-tap reschedule for failed attempts, and photo proof of delivery, all inside the messaging thread, so customers self-serve and WISMO tickets disappear.

Fewer WISMO tickets
live in-thread tracking cuts "where's my order?" support volume (illustrative)
Talk to us about logistics →

Telecom

SimplyRCS runs account and plan updates, usage and overage alerts, upgrade offers, and AI-assisted self-serve support with a seamless handoff to a live agent, all in the native inbox, with full chat history so customers never repeat themselves.

Self-serve, with handoff
resolves routine support in-thread and escalates with full context (illustrative)
Talk to us about telecom →

Real Estate

SimplyRCS lets agents send rich new-listing carousels with photos and video walkthroughs, plus one-tap Book a tour, Request info, and Get directions chips, so a lead can browse homes and schedule a showing without ever leaving the thread.

Speed-to-lead
rich, interactive listings and instant in-thread tour booking turn fast responses into booked showings (use-case playbook)
See the real-estate playbook →
Playbooks

Read the full industry playbook.

FAQ

RCS questions, answered.

Fallback, consent, cost and how fast your industry can go live.

What are RCS use cases by industry?

RCS works across industries for marketing, customer experience, and transactional messaging, with results varying by sector. Retail and e-commerce brands use it for loyalty and product promotions (Club Comex grew revenue 115% after moving its loyalty club from SMS to RCS), restaurants for offers and ordering (Pizza Hut Delivery saw 280% higher click-through on a first 150-customer trial), travel for itineraries and rebooking (EaseMyTrip reported 4x click-through over email), financial services for alerts and payments (BankBazaar saw 130% higher engagement vs SMS), automotive for service and sales, and healthcare for appointment reminders and scheduling that reduce no-shows. SimplyRCS supports tailored RCS journeys for each of these industries.

What happens if a customer's phone doesn't support RCS?

If a customer's phone or carrier doesn't support RCS, SimplyRCS falls back to SMS or MMS so the message is still delivered: API sends fall back by default, campaigns through the fallback steps you add in the builder, and bot replies automatically, as long as your account has an SMS or MMS number. This means you can adopt RCS today without leaving any customers behind, since every recipient receives your message in the best format their device supports. The platform detects RCS capability in real time and routes each message accordingly, so your campaigns reach the entire audience.

Is RCS secure, and is it good for healthcare and finance?

RCS messages are encrypted in transit and use verified sender identity to prevent impersonation, making it well suited to regulated industries like healthcare and finance that demand trust and authenticity. In financial services, BankBazaar reported 130% higher engagement versus SMS and a UK debt-resolution service saw a 30% increase in payment rates using interactive RCS. For healthcare, RCS appointment reminders convert several times higher than SMS and interactive scheduling substantially cuts no-shows, provided organizations obtain proper patient consent for messaging.

How much does RCS cost?

SimplyRCS uses transparent, usage-based pricing, so you pay based on the messages you send rather than large fixed contracts. Costs can vary by message type and volume, and RCS messages may price differently than SMS or MMS fallback. For current rates and a tailored estimate for your use case and volume, see the SimplyRCS pricing page at https://simplyrcs.ai/pricing/.

How do I get a verified RCS sender for my brand?

Getting a verified RCS sender involves registering your brand and submitting details like your business name, logo, and contact information for approval by the RCS ecosystem, after which your messages display a verified identity with a checkmark. SimplyRCS manages this verification and onboarding process for you, handling the registration steps so your brand can launch verified, branded messaging without navigating the carrier and platform requirements alone. Once approved, your verified sender appears across supported devices in Google Messages and Apple Messages.

How long does it take to launch RCS with SimplyRCS?

Launch time depends mainly on brand verification and the complexity of your messaging experiences, with the verified sender approval being the primary gating step. SimplyRCS streamlines onboarding by managing registration, providing tools to build rich cards, carousels, and AI-powered conversations, and enabling SMS and MMS fallback, decided per recipient, from day one. Because the platform handles the technical and verification setup, brands can move from planning to live, branded RCS campaigns efficiently rather than building carrier integrations themselves.

Get Started

See your brand on a real phone.

Book a meeting and we'll build a verified RCS experience for your industry, live, in the conversation. No app to download, no commitment.